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Privacy Policy
This Privacy Policy (“Policy”) applies to ketassure.com, and KetAssure IV Infusion Center (“Company”) and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include ketassure.com. The Company’s website is a treatment information site. By using the Company website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered, the Company may collect personally identifiable information such as your:
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First and last name
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Email address
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Phone number
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) sending us an email message; (b) submitting you credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
The Company collects and uses your personal information in the following ways:
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To operate and deliver the services you have requested
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To provide you with information, products, or services that you request from us
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To provide you with notices about your appointments
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To carry out the Company’s obligations and enforce our rights arising from any contracts entered between you and us, including for billing.
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To notify you about changes to our ketassure.com
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In any other way we describe when you provide the information
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For any other purpose with your consent
The Company may also use your personally identifiable information to inform you of other products or services available from the Company and its affiliates.
Sharing Information with Third Parties
The Company does not sell, rent, or lease its customer lists to third parties. However, we disclose personal information to third-party service providers. We use RingRx for telephone communications with patients and Vagaro for booking and payment software. These partnerships help us maintain efficient and secure operations.
The Company may disclose your personal information, without notice, if required to do so by law or in good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Company or the site; (b) protect and defend the rights or property of the Company; and/or (c) act under exigent circumstances to protect the personal safety of users of the Company, or the public.
Links
This website contains links to other sites. Please be aware that we are not responsible for the consent or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read thee privacy statements of any other site that collects personally identifiable information.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you we will:
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Delete your personal information from our records; and
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Direct any service providers to delete your personal information from their records
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
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Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted;
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Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
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Debug to identify and repair errors that impair existing intended functionality;
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Comply with the California Electronic Communications Privacy Act;
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Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics;
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Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
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Comply with an existing legal obligation; or
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Otherwise use your personal information, internally, in lawful manner that is compatible with the context in which you provided the information.
Children Under Thirteen
The Company does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use this website.
Email Communications
From time to time, the Company may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.
If you would like to stop receiving marketing or promotional communications via email from the Company, you may opt out of such communications by clicking on the unsubscribe option.
Changes to This Statement
The Company reserves the right to change this Policy from time to time. For example, when there are changes in our services, changes in our data protection practices, or changes in the law. When changes to this Policy are significant, we will inform you. You may receive a notice by sending an email to the primary email address specified in your account, by placing a prominent notice on our KetAssure IV Infusion Center, and/or by updating any privacy information. Your continued use of the website and/or services available after such modifications will constitute your: (1) acknowledgement of the modified Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
The Company welcomes your questions or comments regarding this Policy. If you believe that the Company has not adhered to this Policy, please contact the Company at:
KetAssure IV Infusion Center
1200 North 4th Street
Effingham, Illinois 62401
Email Address:
Phone Number:
(217) 636-1444
Effective as of February 13, 2024